One manager. One ledger. Every door.
Choose full-service management or tenant placement only. The fees are published, the repairs are done by a crew we answer for, and you get the same report every month.
Full-service management
Leasing, rent, repairs, inspections, compliance and reporting, handled end to end by one manager who knows your property.
02Tenant placement
Pricing from real comps, photos, showings, written fair-housing screening, a Maryland lease and a photographed move-in.
03Maintenance & turns
An affiliated in-house crew, published rates, 0% markup, owner approval above your limit, and turns measured in days.
04Rent & accounting
Online rent, escrowed deposits, a statement you can read in two minutes, and your draw on the 10th, every month.
05Inspections & compliance
Rental licenses, lead certificates, alarms, deposits and fair housing, all tracked with dates so nothing lapses.
06Small multifamily
Two to twenty units under one roof: unit-level ledgers, common-area care and a capital plan for the building.
What 9% actually buys.
There's no list of add-ons. This is the full-service job.
- Rent analysis from real comps
- Photos and listing syndication
- Showings within 24–48 hours of an inquiry
- Written screening criteria
- Maryland lease and required addenda
- Move-in report, hundreds of photos
- Online rent and autopay
- Deposits held in broker escrow
- Late notices within Maryland's limit
- Statement and draw by the 10th
- Year-end 1099 and ledger
- Reserve kept for repairs
- Maintenance requests handled around the clock
- Emergency triage
- Owner approval above your limit
- Photos before and after every job
- Semi-annual inspections
- Turns targeted at ~10 days
- Rental license tracking
- Lead registration and certificates
- Smoke and CO alarm checks
- Fair housing in every ad and decision
- Notices served correctly
- Attorney-run evictions only
The crew is already here.
Most new managers spend their first year looking for reliable vendors. We started as the vendor. Our affiliated crew at 5 Star Pros DMV already does turns and repairs on Baltimore-area rentals, so your work is scheduled, not shopped around.
Keys + move-out inspection
Every room photographed against the move-in set.
Scope + approval
Written scope with prices. Items above your limit come to you.
Repairs
Drywall, doors, plumbing and electrical go first.
Paint
Lead-safe methods in pre-1978 homes, matched from the paint log.
Floors
Clean, repair or replace.
Deep clean
Cabinets, appliances, windows, vents.
Compliance
Lead certificate where required, alarms tested.
Photos + listing live
Listed the day it's ready.
A typical move-out. Heavy damage, special orders or permits take longer, and we'll tell you up front.
| Keel | Typical manager | Self-managing | |
|---|---|---|---|
| Fee charged on | Rent collected | Often rent due | — |
| Maintenance markup | 0%, with original invoices | 10–15% is common | Retail prices |
| Who does repairs | Affiliated crew (disclosed) + your option of a second bid | Whoever the manager hires | You find someone |
| Turn target | Rent-ready ~10 days after a typical move-out | Varies | When you have time |
| Statement + draw | By the 10th, every month | Varies | Your spreadsheet |
| Inspections | Twice a year, with photos | Annual, or on request | Rarely |
| Setup / vacancy fees | $0 / $0 | Often charged | — |
| Trust money | Broker escrow, as Maryland law requires | Broker escrow | Your account: easy to mishandle |
Your rental, always on watch.
We open in January 2027. Owners on the founding list get the first calls and a full rental analysis of their property before we go live.